Posted on Oct 12th 2019

Professional Service Portfolio Manager

中国,上海,上海

Full time

336773

保存职位

Posted on Oct 12th 2019

中国,上海,上海

Full time

368886

保存职位

Job Title

Professional Service Portfolio Manager

Job Description

Philips is focusing on setting up the exciting transformation to become a Solution company. We are shifting from a product focused approach to Solutions that go way beyond simply the product. Professional Services is a key component of that Solution transformation and supports healthcare providers to achieve the quadruple aim and the Professional Service Marketing Manager role is driving the new services around clinical pathways.

In this role you will lead the E2E approach with businesses and markets to grow our clinical professional service business.

You are responsible for

  • Orchestrating service development aligned with business and market requirements
  • Developing and maintaining packages within or across service catalog, covering I2M, M2O,O2C process, and acting as marketing manager for whole lifecycle
  • Assuring capabilities to deliver services are available, in the market, business or globally, resources can deliver designed service catalog
  • Coordinating knowledge transfer for service catalog between mature and developing markets for Professional Services
  • Feedback of key industry trends  and customers to the marketing team to shape portfolio and feedback from markets to develop the processes for delivery of Professional services in the markets
  • Look at all aspects of the functional P&L to augment run the category as a business
  • Value proposition development based on customer insights, including Health Economics for lead markets
  • Pricing (Price setting) and margin optimization as well as Channel Strategy for assigned product portfolio
  • Compliance with Quality & Regulatory requirements (if applicable)
  • Solution developing of the business case to support new value creation
  • Support in the process of funnel creation, which helps to promote services sales, marketing activities and necessary support engagement.
  • Identify value proposition of service assets, validation of service offering, go-to-market strategy, and statement of work.
  • Applying best practices and/or industry wide common approach in solution lifecycle management of professional services.
  • Harvest current service assets and standardize offering contents.
  • Working with business team and delivery team in risks control and conflicts management.

    You are a part of

    You will be part of the Professional Service team, Philips China.

    Our team is focused not only on the products we can deliver, but the services around these products that will change how Philips deals with its customers. We have a functional team with a variety of colleagues from different cultures that is eager to deliver excellent results.

    You will report to leader of Professional Service Portfolio Management.

    To succeed in this role, you should have the following skills and experience

  • Typically requires a master degree and minimum of 5 years of related experience.
  • Clinical/consultancy/product marketing background
  • 5+ years of services related experience in the job
  • Experience in high-tech, healthcare/med-tech solutions businesses in B2B / B2C environments
  • Thinking conceptually from a broad business perspective taking both strategic as well as operational aspects into consideration
  • Globally proficient and able to function optimally across cultures
  • Ability to collect and analysis market information and define existing target groups
  • Ability to lead a cooperative effort across different domains
  • Interaction with senior management or executive levels
  • Strong capability in portfolio structuring, analyzing content and categorizing complex service assets.  
  • Strong track record in end to end professional service management, managing lifecycle of services.
  • Working with internal BG/BU and/or 3rd party to identify service offering, sustainability model, and execution delivery.
  • Candidate has an epidemiology background with a PHD degree is a plus.
  • Candidate is familiar with clinical research and having successfully published him/herself is a plus.
  • Having a product marketing, consulting experiences are advantageous.
  • Travel Frequency: approximately at 25%   

    Philips is focusing on setting up the exciting transformation to become a Solution company. We are shifting from a product focused approach to Solutions that go way beyond simply the product. Professional Services is a key component of that Solution transformation and supports healthcare providers to achieve the quadruple aim and the Professional Service Marketing Manager role is driving the new services around clinical pathways.

    In this role you will lead the E2E approach with businesses and markets to grow our clinical professional service business.

    You are responsible for

  • Orchestrating service development aligned with business and market requirements
  • Developing and maintaining packages within or across service catalog, covering I2M, M2O,O2C process, and acting as marketing manager for whole lifecycle
  • Assuring capabilities to deliver services are available, in the market, business or globally, resources can deliver designed service catalog
  • Coordinating knowledge transfer for service catalog between mature and developing markets for Professional Services
  • Feedback of key industry trends  and customers to the marketing team to shape portfolio and feedback from markets to develop the processes for delivery of Professional services in the markets
  • Look at all aspects of the functional P&L to augment run the category as a business
  • Value proposition development based on customer insights, including Health Economics for lead markets
  • Pricing (Price setting) and margin optimization as well as Channel Strategy for assigned product portfolio
  • Compliance with Quality & Regulatory requirements (if applicable)
  • Solution developing of the business case to support new value creation
  • Support in the process of funnel creation, which helps to promote services sales, marketing activities and necessary support engagement.
  • Identify value proposition of service assets, validation of service offering, go-to-market strategy, and statement of work.
  • Applying best practices and/or industry wide common approach in solution lifecycle management of professional services.
  • Harvest current service assets and standardize offering contents.
  • Working with business team and delivery team in risks control and conflicts management.

    You are a part of

    You will be part of the Professional Service team, Philips China.

    Our team is focused not only on the products we can deliver, but the services around these products that will change how Philips deals with its customers. We have a functional team with a variety of colleagues from different cultures that is eager to deliver excellent results.

    You will report to leader of Professional Service Portfolio Management.

    To succeed in this role, you should have the following skills and experience

  • Typically requires a master degree and minimum of 5 years of related experience.
  • Clinical/consultancy/product marketing background
  • 5+ years of services related experience in the job
  • Experience in high-tech, healthcare/med-tech solutions businesses in B2B / B2C environments
  • Thinking conceptually from a broad business perspective taking both strategic as well as operational aspects into consideration
  • Globally proficient and able to function optimally across cultures
  • Ability to collect and analysis market information and define existing target groups
  • Ability to lead a cooperative effort across different domains
  • Interaction with senior management or executive levels
  • Strong capability in portfolio structuring, analyzing content and categorizing complex service assets.  
  • Strong track record in end to end professional service management, managing lifecycle of services.
  • Working with internal BG/BU and/or 3rd party to identify service offering, sustainability model, and execution delivery.
  • Candidate has an epidemiology background with a PHD degree is a plus.
  • Candidate is familiar with clinical research and having successfully published him/herself is a plus.
  • Having a product marketing, consulting experiences are advantageous.
  • Travel Frequency: approximately at 25%   

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Over 125 years ago, Frederik and Gerard Philips started a small light bulb company in Eindhoven. Little did they realize that it would become a global force of innovation, committed to improving billions of lives worldwide. But it did. Today, Philips is a world leading health technology company with a vision to make life better for people worldwide through meaningful innovation. Making good on this promise depends on our passionate, inspirational, collaborative and diverse team. We have over 80,000+ brilliant people around the world but are always looking for more. Like-minded, motivated, focused minds to join us in creating a healthier, more connected society while tranforming themselves personally and professionally. Working at Philips is more than a job. It's an experience filled with unexcepted moments that will transform you in lasting and positive ways. Help us improve the world for the better while building a career that no one could have planned for. Even you.

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