Posted on Oct 12th 2019

Supplier Quality Assurance Manager (Domestic Appliance)


Full time



Posted on Oct 12th 2019


Full time



Job Title

Supplier Quality Assurance Manager (Domestic Appliance)

Job Description


Assure that the Quality systems at the suppliers (including contract manufacturers) and Philips HealthTech meet relevant Purchasing Controls requirements; scope of activity includes all QMS relevant Purchasing Controls processes, systems and procedures, as well as Q&R processes indirectly related to Purchasing Controls (e.g., CAPA, audit). Participate in the development and continuous improvement of suppliers’ Quality Assurance processes to ensure high quality and compliance. SQA is accountable and responsible for supplier audits, external inspections/ audits of Purchasing, and training.


  • Leads KAR related assignments within BG/Markets.
  • Applies Philips Excellence practices to identify and solve major supplier quality issues where simple analysis of Supplier Quality data is required.
  • Has a multi-disciplinary approach and knowledge basic Supplier Quality principles, theories and concepts; including ASL Management, Auditing, SCAR Coordination, Performance Monitoring, APQP, and Quality Transition Plans.
  • Formulates the Supplier Quality solution based upon Supplier Quality feasibility studies.
  • Leads projects in Supplier Quality, managing a small number of people.
  • Applies company policies and procedures to resolve a variety of issues.
  • Has working knowledge of company products and services.
  • Frequently interacts with functional peer groups, demonstrating the ability to gain cooperation of others, conducting presentations of technical information concerning specific projects or schedules.
  • Lead teams, fostering collaboration to deliver tasks.
  • Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors
  • Exercises judgement within defined procedures and practices to determine appropriate action
  • Builds productive internal/external working relationships
  • Able to focus on the problem at hand, identifying impact to the value chain (customer, supplier, Philips) and affected stakeholders.
  • Normally receives general instructions on routine work, detailed instructions on new projects or assignments.
  • Able to make decisions based on data and facts. 
  • Impact of CoNQ >$1M


  • Supplier Quality (DPPM, LAR, CPPM, FCOs, Ship Holds, DEFOA, Field Call Rate, Complaints)
  • Continuous Improvement (SCARS open > 90 days, SCARs on Time to Plan, SCARs ineffective, # SCARS Open, SQIP Effectiveness, Preventive SCAR Utilization)
  • Deployment of Standardized Work (APQP QMS Deployment, deployment of updated procedures, # audit findings against procedures)
  • Supplier Audit Program Effectiveness (% of planning & findings, aging of audit findings, repeat issues, % suppliers on probation after audit, % consolidated audits)
  • Performance Reporting (Metrics submitted on time, metric errors, execution of four blockers)
  • Training and Development (% on Time training, Development Plan Execution)

In return, we offer you

A meaningful career, with new challenges in our dynamic organization, working in an encouraging multinational and multicultural environment. We are happy to provide you with this opportunity to work with new technologies. You will be surrounded by passionate and committed, colleagues who share your ambition to create outstanding customer experiences. Your work will be ambitious and full of opportunities for growth. Variety and challenge will be part of your daily routines.

Why should you join Domestic Appliances?

Philips’ Domestic Appliances business is a global leader with EUR 2.3 billion in sales in 2019 in kitchen appliances, coffee, garment care and home care appliances, with successful products such as the Airfryer, Perfect Care Steam Generators, Automatic Coffee Machines with LatteGo and SpeedPro Max Aqua vacuum cleaner, and many more that are used by millions of people every day across the world. 

In January 2020, Philips announced that it would be considering new ownership options for Domestic Appliances, as it is not a strategic fit for the company’s future as a health technology leader, and committed to finding the right home for the business to ensure that it is set up for continued success serving customers, leveraging the Philips brand and driving growth across the markets that it serves. 

In its 128-year history as a leading innovator, Philips has had to reinvent itself a number of times to remain competitive. This has involved several high-profile divestments, resulting in the company’s successful track record in managing complex change of this scale.  Such transformations offer unique opportunities for employees to ‘make their mark’ and gain expertise in a specific and dynamic environment - those who can deliver results while navigating and contributing to changes will gain unique skills and perspective that will prove valuable for the rest of their careers.


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Over 125 years ago, Frederik and Gerard Philips started a small light bulb company in Eindhoven. Little did they realize that it would become a global force of innovation, committed to improving billions of lives worldwide. But it did. Today, Philips is a world leading health technology company with a vision to make life better for people worldwide through meaningful innovation. Making good on this promise depends on our passionate, inspirational, collaborative and diverse team. We have over 80,000+ brilliant people around the world but are always looking for more. Like-minded, motivated, focused minds to join us in creating a healthier, more connected society while tranforming themselves personally and professionally. Working at Philips is more than a job. It's an experience filled with unexcepted moments that will transform you in lasting and positive ways. Help us improve the world for the better while building a career that no one could have planned for. Even you.




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