Posted on Oct 12th 2019

Zone Delivery Leader, East Zone

中国,上海,上海

Full time

336773

保存职位

Posted on Oct 12th 2019

中国,上海,上海

Full time

402570

保存职位

Job Title

Zone Delivery Leader, East Zone

Job Description

In this role, you have the opportunity to

Drive Philips professional service delivery by providing modularized and standardized service solutions. You are expected to effectively commit and contribute to the overall delivery excellence of professional service project delivery.

You are responsible for

General management and oversight of the planning and execution of all underlying, inter-related projects that make up the overall customer program.

  • Coordinate activities and decision making on behalf of the customer, Philips and the Working Groups.
  • Work closely with senior executives of the customer and Philips leadership in monitoring successful operations of the program and acts as the central point of solution delivery, resolution and leadership for all program deliverables 
  • Ensure deep understanding of ongoing customer needs. Develop strategic working relationships and provide guidance to District leaders. 
  • Oversee district leader, project managers, consultants within the program team, ensuring program implementation planned and executed according to Philips standards.
  • Develop program documentation including but not limited to a detailed program plan, budget, risk management plan, status updates, retrospectives, and client reporting 
  • Always have an eye for identifying opportunities to help assigned customers/programs improve & provides leads for upsell and cross sell opportunities that help solve customer problems, thereby increasing customer lifetime value
  • Responsible for effective budget control for project implementation across China and efficient resource allocation within delivery team
  • Responsible for effective project delivery OOH management to ensure customers sign-off date meet expectation which in turn impacting organization’s sales target achievement
  • Responsible for training plan for team to enhance the team skills continuously.
  • Manage customer facing projects to implement solutions at customer sites, as agreed in the SOW, to achieve customer-defined success criteria
  • Be able to address ad-hoc dispute in daily project delivery with consideration of alignment to organization’s priorities, goals and objectives
  • Be able to lead and address technical challenges

You are a part of

Professional Services team of Health Systems, Philips China. You will report to Professional Service Delivery Leader.

To succeed in this role, you should have the following skills and experience

  • Bachelor or above in Electrical Engineering/Computer Science/Biomed or similar disciplines
  • 10+ years of related project delivery management experience
  • Customer management: able to interact with representatives of various professional levels both on or off customer site
  • Deliver required results with high levels of customer satisfaction, both internal and external.
  • Strong track record of project management and delivery
  • Financial management: margin management (IGM, business value, hours to scope)
  • Commercial skills: negotiating and influencing key stakeholders
  • Technical competencies: the ones relevant for a specific sector/ segment. Experience with service business SOW management, understanding and managing SOW draft.
  • Excellent oral & written communication skills

In return, we offer you

A path towards your most rewarding career.  Succeeding in this role in a complex environment will open many doors for your long term career, in other areas in Philips or otherwise. We also believe that we are at our best as a company when you are at yours as a person. Thus, we offer competitive health benefits, a flexible work schedule and access to local well-being focused activities.

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum. Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways. Learn more by watching this video.

To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page on our career website, where you can read stories from our employee blog. Once there, you can also learn about our recruitment process, or find answers to some of the frequently asked questions.

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If you have any other questions regarding the recruitment process please refer to our FAQs. In case of technical difficulties with the website, please send an email to careersite@philips.com
(Note: To ensure fairness and legal compliance in our recruitment processes, only technical issues will be monitored through the above inbox. Please do not submit resumes or applications to this email, as they will not be reviewed. Only applications received through the online application process will be considered.)

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你不知道的飞利浦

Over 125 years ago, Frederik and Gerard Philips started a small light bulb company in Eindhoven. Little did they realize that it would become a global force of innovation, committed to improving billions of lives worldwide. But it did. Today, Philips is a world leading health technology company with a vision to make life better for people worldwide through meaningful innovation. Making good on this promise depends on our passionate, inspirational, collaborative and diverse team. We have over 80,000+ brilliant people around the world but are always looking for more. Like-minded, motivated, focused minds to join us in creating a healthier, more connected society while tranforming themselves personally and professionally. Working at Philips is more than a job. It's an experience filled with unexcepted moments that will transform you in lasting and positive ways. Help us improve the world for the better while building a career that no one could have planned for. Even you.

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