Posted on Oct 12th 2019

Credit &Collection Assistant Manager


Full time



Posted on Oct 12th 2019


Full time



Job Title

Credit &Collection Assistant Manager

Job Description

In this role, you have the opportunity to

Be in FinOps Order to Cash Cycle and provide AR & Credit Management services to businesses according to service level agreement, including credit management, collection, customer dispute management, dealer financing, rebate management, billing, cash application, cash forecast, AR reporting, and other related activities.

You are responsible for

  • Ensure that adequate and effective internal controls are in place and that processes and policies are established and documented in compliance with corporate requirements.
  • Review credit applications and provide comments on credit risk assessment.
  • Manage the AR & Credit activities, including credit management, collection, dealer financing, rebate management, billing, cash forecast, AR reporting, and other related activities.
  • Review AR Aging Reports, Bad Debt Provision on a regular basis and make dynamic analysis with sales and management, recommend actions and ensure proper follow-up.
  • Ensure an effective dispute management process. Handle the resolution of issues with internal and external parties, including customer site visit.
  • Work on continuous improvement programs to standardize and improve the efficiency of Accounts Receivable process across various entities.
  • Support global & regional projects & initiatives in AR & Credit Management process.
  • Monitor KPI results to meet the commitment of Service Level Agreement, including the quality of service delivered by external party  
  • Conduct related training to sales and other department.
  • Other ad-hoc tasks assigned by manager

To succeed in this role, you should have the following skills and experience

  • Bachelor degree in finance & accounting or equivalent
  • More than 5 years of relevant experience in MNCs.
  • 1-2 years of supervisor experience would be a plus
  • Proven strength in AR & credit management, setting up principles and processes, preferred to be in MNCs.
  • Familiar with dealer financing and project financing process.
  • Knowledge of legal and fiscal requirements
  • Excellent communication skills, with the ability to collaborate with a variety of stakeholders.
  • Strong negotiation and relationship building skills, excellent conflict management skills.
  • Good command of English, both oral and written.
  • Knowledge of ERP systems (e.g. SAP)
  • Good PC skills, especially EXCEL
  • LEAN & 6 Sigma knowledge/certification is a plus
  • Teamwork spirit and can work under pressure

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum. Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways. Learn more by watching this video.

To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page on our career website, where you can read stories from our employee blog. Once there, you can also learn about our recruitment process, or find answers to some of the frequently asked questions.


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Over 125 years ago, Frederik and Gerard Philips started a small light bulb company in Eindhoven. Little did they realize that it would become a global force of innovation, committed to improving billions of lives worldwide. But it did. Today, Philips is a world leading health technology company with a vision to make life better for people worldwide through meaningful innovation. Making good on this promise depends on our passionate, inspirational, collaborative and diverse team. We have over 80,000+ brilliant people around the world but are always looking for more. Like-minded, motivated, focused minds to join us in creating a healthier, more connected society while tranforming themselves personally and professionally. Working at Philips is more than a job. It's an experience filled with unexcepted moments that will transform you in lasting and positive ways. Help us improve the world for the better while building a career that no one could have planned for. Even you.




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