Posted on Oct 12th 2019

DE - Sr Experience Lead


Full time



Posted on Oct 12th 2019


Full time



Job Title

DE - Sr Experience Lead

Job Description

In this role, you have the opportunity to

  • [analysis/research] Driving the generation of people, business and market insights for the program, aligning project scope with overall program objectives.
  • [creation/validation] Leading the creative output of a multi-disciplinary or cross business team, orchestrating solutions and experiences across touchpoints and working with the Design Business Partner to define the creative vision for a project, program or domain
  • [process/delivery] Driving operational excellence and efficiency of the team in context of the E2E process, taking responsibility for the design quality of the delivery, reporting output to the Design Business Partner
  •  [stakeholder focus] Focusing on the customer, inspiring change towards internal and external stakeholders, with clear and impactful communication and articulation of experience strategy and design direction
  •  [team] Fostering effective teamwork to deliver on business and quality objectives, giving guidance to team members, being respectful and inclusive, driving performance, quality and integrity

You are responsible for

  • Initiates and scopes analysis and research activities of the team to gain deeper insights as input for solution creation
  • Provides creative direction on program level and orchestrates solutions and experiences across touchpoints
  • Initiates, scopes and oversees larger projects or programs, able to influence enabling conditions for success, to define delivery strategies and manage program level experience design quality reviews
  • Provides design thought leadership to business stakeholders to inspire change
  • Leads a creative team and coaches individuals for performance and development

You are a part of

Our design team is the heart of Philips, shaping the way people experience our brand, products and services. In fact, everything you see from Philips has been designed. As proud custodians of the Philips brand, we make sure design is always the starting point for innovation. At Philips Experience Design, we believe that good design is about creating solutions that satisfy people's needs, empower them and make them happier.

Our global creative community of some 500+ professionals is located in our 11 studios in Europe, North America and Asia.

To succeed in this role, you should have the following skills and experience

  • Bachelor or Master Degree in product, industrial design, CMF design or related
  • 5-8 years' relevant experience in one or more specific business domains and in one or more markets and cultures.
  • Technical experience from the realization phase of the product development process is required
  • Experience in personal consumer electronics is highly preferred
  • You have good analytical & conceptual skills in order to gather relevant user insights, competitor studies and to create meaningful and innovative solutions
  • Demonstrable Design or Design Research experience with good fit to Philips Design mission, vision and portfolio scope
  • You have a professional, ambitious and collaborative mindset
  • Building awareness of current trends through fashion, art, design, and digital related products through market research
  • Having a strong narrative ability in verbal and written communication
  • You can communicate fluently in Chinese (Mandarin) and has proficient English speaking and writing skills

In return, we offer you

A path towards your most rewarding career. We also believe that we are at our best as a company when you are at yours as a person. Thus, we offer competitive health benefits, a flexible work schedule and access to local well-being focused activities.

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 2.5 billion lives a year by delivering innovative solutions across the health continuum. Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways. Learn more by watching this video.

To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page on our career website, where you can read stories from our employee blog. Once there,you can also learn about our recruitment process, or find answers to some of the frequently asked questions.


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Over 125 years ago, Frederik and Gerard Philips started a small light bulb company in Eindhoven. Little did they realize that it would become a global force of innovation, committed to improving billions of lives worldwide. But it did. Today, Philips is a world leading health technology company with a vision to make life better for people worldwide through meaningful innovation. Making good on this promise depends on our passionate, inspirational, collaborative and diverse team. We have over 80,000+ brilliant people around the world but are always looking for more. Like-minded, motivated, focused minds to join us in creating a healthier, more connected society while tranforming themselves personally and professionally. Working at Philips is more than a job. It's an experience filled with unexcepted moments that will transform you in lasting and positive ways. Help us improve the world for the better while building a career that no one could have planned for. Even you.




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