Posted on Oct 12th 2019

SCM Ops Associate


Full time



Posted on Oct 12th 2019


Full time



Job Title

SCM Ops Associate

Job Description

In this role, you have the opportunity to

          To manage sales orders to ensure that the customer receives the ordered goods in the right time and on the right place.

  • Accept and validate sales order by checking references and validating relevant information.
  • Chase in case un-availability of order is seen and update the order based on provided delivery proposal; where needed select proposed alternatives and update order status
  • Create sales orders manually as well as monitor automated created sales orders, supported by various channels (including return flow)
  • Confirm sales orders to customers.
  • Focus on the flow that is not touchless and one -time-right  to make sure these orders are fulfilled.
  • Reporting on order receipts and order status
  • Responsible for the administrative flow of all types of Sales orders from order intake to sales recognition.
  • Managing sales orders up to delivery to 3PL/forwarding.

You are responsible for

  • Receives ready signal of manufacturing planner.
  • Requests the internally responsible to deliver substitute goods.
  • Creates an invoice and lets the order be shipped.
  • Knows how to manage orders and with whom to solve differences between demand and delivery.
  • Pro-active and direct contact with internal departments.
  • Understanding of Philips Demand and Supply Planning process
  • Understanding of the BG S&OP process

You are a part of

  • A professional master planning & development supply chain team with international exposure.

To succeed in this role, you should have the following skills and experience

  • Japanese language N1/N2
  • Strong knowledge on SCM management and Data Analysis
  • Strong communication, persuasive  and analytical skills
  • Education: Bachelor degree or above.
  • Good team work spirit and communication skills.
  • Very good English skill.

In return, we offer you

We offer experiences and opportunities that add many unexpected and enriching moments to our employees’ lives. Especially when the innovative health technologies and solutions they help develop benefit their own friends and family.

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum. Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways. Learn more by watching this video.

To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page on our career website, where you can read stories from our employee blog. Once there, you can also learn about our recruitment process, or find answers to some of the frequently asked questions.


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Over 125 years ago, Frederik and Gerard Philips started a small light bulb company in Eindhoven. Little did they realize that it would become a global force of innovation, committed to improving billions of lives worldwide. But it did. Today, Philips is a world leading health technology company with a vision to make life better for people worldwide through meaningful innovation. Making good on this promise depends on our passionate, inspirational, collaborative and diverse team. We have over 80,000+ brilliant people around the world but are always looking for more. Like-minded, motivated, focused minds to join us in creating a healthier, more connected society while tranforming themselves personally and professionally. Working at Philips is more than a job. It's an experience filled with unexcepted moments that will transform you in lasting and positive ways. Help us improve the world for the better while building a career that no one could have planned for. Even you.




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