Posted on Oct 12th 2019

Sr. PMS Manager


Full time



Posted on Oct 12th 2019


Full time



Job Title

Sr. PMS Manager

Job Description

Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.

But it’s not just what we do, it’s who we are. We are 80,000, wonderfully unique individuals, with two things in common. An unwavering sense of purpose and a relentless determination to deliver on our customers’ needs. It’s what inspires us to create meaningful solutions – the kind that make a real difference – when it matters most.

The world and our customers’ needs are changing faster than ever before and while we are proud of what we do already, we know we can do more. That’s why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs.

In this role, you have the opportunity to make life better
Looking at the challenges the world is facing today Philips’ purpose has never been more relevant. So whatever your role, if you share our passion for helping others, you’ll be working towards creating a better and fairer future for all.

You are responsible for

  • Build up and maintain a qualified team to continuously support organization’s long term and short-term strategy.
  • Processing and administration of customer feedback & complaints. Ensure regulatory requirements compliance, including but not limit to safety reporting, medical vigilance reporting, coordination of correction and removal (C&R) /FCO.
  • Interact with local authorities for PMS events, and ensure the authorities inquires responded in a reasonable time manner regarding Philips products.
  • Maintain GSP license continuously valid with correct business scope to support business continuity.
  • Make sure quality operation subject to regulatory and company’s compliance requirements. 
  • Contribute device regulation advocacy and engage industry regulatory development representing Philips.
  • Motivate and engage team efforts to contribute organization objectives.
  • Support team members’ job careen via necessary coaching and resources offering.
  • Support all quality related objectives through the organization

You are a part of

Quality and Regulatory, Greater China

To succeed in this role, you’ll need a customer-first attitude and the following

  • Master degree or above, preferably in a life-scientific, medicine, health discipline.
  • Minimum of 10 years experience working in quality and/or regulatory affairs organization within global medical device industry.
  • Deep understanding of Greater China regulation, ISO13485, EU MDR and FDA applicable regulations, standards and directives.
  • Shown leadership and formulating and implementing global strategies to ensure compliance with applicable regulations to improve product post market surveillance.
  • Proved good interaction with device industry authority agencies and industry associations.
  • Validated experience in understanding consequence of new and changing regulations in Greater China, expertly transferring this to all applicable partners to ensure timely compliance.

In return, we offer you

A path towards your most rewarding career with high level of autonomy. We welcome you to a challenging, innovative environment with great opportunities for you to explore.

How we work at Philips
Our newly-adopted hybrid work concept fuses flexibility with collaboration to deliver great outcomes for our people and our customers. We are embracing an approach wherein we spend more time together than apart – which for full-time employees translates to an average of at least 3 days working from the office and up to 2 days from home – for our hybrid roles.
Hybrid work flexibility means people can meet the changing demands of work and home in the most balanced, productive, and healthy way.

Our hybrid working model is defined in 3 ways:
We believe in the importance of impactful collaboration: There's a certain energy when everyone’s in the same room that can heighten idea generation and creative friction needed for problem-solving.
We embrace flexibility: Choosing where, when and how to work can vary according to task and team schedules. Flexibility isn’t office or online, it means choosing the space that works best for you, your teams and our customers on a case-by-case basis.
We want to be at our best: The way we work and our workspaces are designed to support our well-being, offer career advancement opportunities, and enable us to be at our best.

Why should you join Philips?
Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on innovative, customer-first health technology solutions. Help us improve the health and well-being of billions of people, every year. Ultimately creating a career that no one could have planned for. Even you.




Over 125 years ago, Frederik and Gerard Philips started a small light bulb company in Eindhoven. Little did they realize that it would become a global force of innovation, committed to improving billions of lives worldwide. But it did. Today, Philips is a world leading health technology company with a vision to make life better for people worldwide through meaningful innovation. Making good on this promise depends on our passionate, inspirational, collaborative and diverse team. We have over 80,000+ brilliant people around the world but are always looking for more. Like-minded, motivated, focused minds to join us in creating a healthier, more connected society while tranforming themselves personally and professionally. Working at Philips is more than a job. It's an experience filled with unexcepted moments that will transform you in lasting and positive ways. Help us improve the world for the better while building a career that no one could have planned for. Even you.




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