Posted on Oct 12th 2019

Technical Writer-IGT(Pipeline)


Full time



Posted on Oct 12th 2019


Full time



Job Title

Technical Writer-IGT(Pipeline)

Job Description

Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.

But it’s not just what we do, it’s who we are. We are 80,000, wonderfully unique individuals, with two things in common. An unwavering sense of purpose and a relentless determination to deliver on our customers’ needs. It’s what inspires us to create meaningful solutions – the kind that make a real difference – when it matters most.

The world and our customers’ needs are changing faster than ever before and while we are proud of what we do already, we know we can do more. That’s why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs.

In this role, you have the opportunity to make life better

Philips has a prominent global position within the market and as Technical Writer you will be part of this team and support the development of new service concepts by creation and updating of the documentation and other media for service engineers in the field. We work often in a multi disciplinary environment whereby Field Service, Marketing and R&D play important roles.

You are responsible for

  • You will work in a team of other writers in Best and Suzhou and contribute to our service innovation through:
  • Ensuring that the required end-user documentation is written and delivered according to the project deadlines
  • Collect all necessary information for documentation activities from Market and BU, and transform this input into service documentation
  • Coach Service Innovation and R&D experts to ensure high quality of content creation
  • Proactively organize review of the written documents or media, handle comments and obtain approval
  • Submit documents for translation, localization and final product delivery
  • Drive and maintain the overall documentation delivery and correction project plan

You are a part of

  • You will be part of an innovative team contributing directly to the growth of our service business. Our team is working closely together with the different Field Service, Marketing and R&D teams worldwide. Ultimately, our goal is to ensure that our customers can deliver excellent care to their patients at any time.

To succeed in this role, you’ll need a customer-first attitude and the following

  • Bachelor’s degree in engineering or English language and affinity with technical topics
  • Good communication skills and ability to work across different functional teams and virtual organizations at global level
  • Excellent communication skills and fluent in English
  • Experience in MRI is a strong preference

In return, we offer you

  • Working at Philips is more than a job. It’s a call to create a healthier society through meaningful work, focused on improving 3 billion lives a year. The position will also give you the chance to push your career and forward within a top global company. Prove how well you can use your skills to achieve the goals and we provide the chance to develop yourself further.

How we work at Philips
Our newly-adopted hybrid work concept fuses flexibility with collaboration to deliver great outcomes for our people and our customers. We are embracing an approach wherein we spend more time together than apart – which for full-time employees translates to an average of at least 3 days working from the office and up to 2 days from home – for our hybrid roles.
Hybrid work flexibility means people can meet the changing demands of work and home in the most balanced, productive, and healthy way.

Our hybrid working model is defined in 3 ways:
We believe in the importance of impactful collaboration: There's a certain energy when everyone’s in the same room that can heighten idea generation and creative friction needed for problem-solving.
We embrace flexibility: Choosing where, when and how to work can vary according to task and team schedules. Flexibility isn’t office or online, it means choosing the space that works best for you, your teams and our customers on a case-by-case basis.
We want to be at our best: The way we work and our workspaces are designed to support our well-being, offer career advancement opportunities, and enable us to be at our best.

Why should you join Philips?
Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on innovative, customer-first health technology solutions. Help us improve the health and well-being of billions of people, every year. Ultimately creating a career that no one could have planned for. Even you.




Over 125 years ago, Frederik and Gerard Philips started a small light bulb company in Eindhoven. Little did they realize that it would become a global force of innovation, committed to improving billions of lives worldwide. But it did. Today, Philips is a world leading health technology company with a vision to make life better for people worldwide through meaningful innovation. Making good on this promise depends on our passionate, inspirational, collaborative and diverse team. We have over 80,000+ brilliant people around the world but are always looking for more. Like-minded, motivated, focused minds to join us in creating a healthier, more connected society while tranforming themselves personally and professionally. Working at Philips is more than a job. It's an experience filled with unexcepted moments that will transform you in lasting and positive ways. Help us improve the world for the better while building a career that no one could have planned for. Even you.




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